About the Role
37signals (makers of Basecamp and HEY) believes in calm, focused, and sustainable work. We are looking for a Product Operations Lead to orchestrate feature delivery, release notes, and feedback loops.
Key Responsibilities
- Connect customer feedback from support and beta users directly to product development squads.
- Coordinate cross-functional releases across web, iOS, Android, and marketing teams.
- Analyze product usage data to uncover drop-offs and feature engagement trends.
Requirements
- 4+ years in product operations, program management, or technical project management.
- Clear, calm, and direct written communicator.