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Customer Onboarding & Solutions Specialist

About the Role

Webflow empowers designers and marketers to build production websites without writing code. As an Onboarding Specialist, you will guide new customers through design systems, CMS architecture, and custom code integrations.

Key Responsibilities

  • Lead 1:1 and 1:many onboarding workshops on Webflow visual development.
  • Troubleshoot CSS flexbox/grid layout challenges, CMS relationships, and custom scripts.
  • Deliver feedback to the Webflow product team on adoption friction points.

Requirements

  • Strong command of HTML/CSS layout concepts and responsive design principles.
  • Experience in client-facing training, onboarding, or customer success.

Company

Webflow

Salary Range

$70,000 – $85,000 / yr

Location

North America (Remote)

Employment Type

Full-time

Apply By

January 4, 2027

Skills

Customer Success Technical Support UI/UX Design

Benefits

  • $1,500 Home Office Setup Budget
  • Health, Dental & Vision Insurance
  • Stock Options & Equity
  • Unlimited Paid Time Off